Privacy Policy
Your privacy, protected with care.
At Lagundo ASL Services, your privacy is a priority. We are committed to safeguarding the information you share with us, whether you are requesting interpreting services, submitting sensitive documents, or joining our interpreter network. By using our website, submitting forms, or communicating with our team, you consent to the practices described here.
Accessibility is art.
What we collect, and why
We collect only what we need to deliver the service you request, such as:
- Your name, email, and phone number.
- Event or service logistics (dates, venue, run of show, audience).
- Interpreter profiles, credentials, and availability.
- Relevant medical or legal context, when it is needed to coordinate access.
- Supporting documents, including sensitive or health-related information when applicable.
How we use your information
Your information is used strictly to:
- Schedule and coordinate interpreting and accessibility services.
- Manage interpreter assignments and records.
- Ensure service quality and legal compliance.
- Handle internal operations, billing, and administration.
We never sell your information, and we never share it for anyone else’s marketing. We share only what is needed to deliver your event, with the interpreters on your assignment and the trusted service providers who help us operate, such as scheduling, payment processing, email, and secure hosting.
Sensitive and health-related information
Some assignments involve sensitive or health-related information. We treat it with strict confidentiality: shared only with the interpreter on your assignment, on a need-to-know basis, and never used for anything beyond coordinating your access. If your organization requires specific safeguards or agreements for protected health information, contact us and we will work with you on what your setting needs.
Interpreter data
Interpreter information, such as resumes, certifications, and availability, is securely stored, used exclusively for internal scheduling, onboarding, and communication, and never disclosed without explicit written consent.
Data protection
We use encrypted, secure platforms to store and manage the information you share with us. Access is limited to authorized personnel, and our systems are regularly updated to follow current best practices in privacy and cybersecurity.
Cookies and data retention
Our website uses cookies that are needed to make it work and to sign you in securely, and we may use basic, aggregate analytics to improve it. We do not use tracking for third-party advertising, and we do not sell your data. We keep your information only as long as we need it to provide our services and meet legal and accounting obligations, then dispose of it securely.
Your choices and requests
Have a question, or need to review, update, or remove your information? We are here to help. Email info@lagundoaslservices.com or call (702) 469-4204 and we will take care of it.
Your trust means everything to us. At LAS, we are proud to create an experience that is not only accessible, but safe, secure, and rooted in respect at every step. This page is general information and is not legal advice. See also our Terms of Use.