Terms of Use
Clear terms, in plain language.
Welcome to Lagundo ASL Services. By using our website, forms, and services, you agree to these Terms of Use. Our goal is simple: clear communication, transparent process, and a respectful space for everyone. If anything here raises a question, please reach out. We are glad to help.
Accessibility is art.
These Terms of Use apply to all interpreting and accessibility services provided by Lagundo ASL Services. They remain in effect unless and until replaced by an updated version. Any specific engagement is also governed by the written proposal and service agreement you sign with LAS, which controls if the two ever differ.
1. Services we provide
LAS provides professional communication access delivered as hospitality, including American Sign Language (ASL) interpreting on-site and virtually (video remote interpreting), CART captioning, performance and entertainment interpreting, Deaf interpreter coordination, and accessibility consulting. Interpreters working through LAS adhere to the NAD-RID Code of Professional Conduct and comply with applicable local, state, and federal laws.
2. Requesting services
You can reach us by email at info@lagundoaslservices.com or by phone at (702) 469-4204. We encourage early requests, especially for holidays, large-scale events, and specialized bookings, so we can staff your event with the right team.
3. Proposals and pricing
Every engagement is quoted as a single, all-in proposal, confirmed in writing before any work begins. There are no hidden add-ons. New engagements, and any travel, may require a deposit. You will always receive a clear estimate before services are confirmed.
4. Staffing
LAS determines the interpreter team for each event, including the number of interpreters and whether a Deaf interpreter is included, based on the duration, the complexity of the content, and the intensity of the room. This protects linguistic accuracy and guards against interpreter fatigue. You never have to guess how many interpreters you need. That is our job.
5. Travel
For assignments outside our home area, reasonable travel (such as transportation, lodging, and a per diem) may apply. Any travel is discussed and approved in advance. A deposit funds travel before anything is booked, and travel arrangements are non-refundable once booked.
6. Payment terms
Standard terms are Net 15, and may vary by relationship and engagement. New engagements may require a deposit before service. Past-due balances may be subject to a late fee and interest to the extent permitted by Nevada law. Preferred payment methods and any card-processing details are noted on your invoice.
7. Cancellations and no-shows
Cancellations made with less than two business days’ notice will be invoiced in full. No-shows by the host, the consumer, or the organization are billed at the full engagement rate. Interpreter time is reserved and held for you, and confirmed bookings protect the interpreters we schedule.
8. Recording, media, and performance
Any assignment involving live performance, video recording, live streaming, broadcast, or other public-facing media may be subject to additional licensing and agreements. Please notify LAS in advance if services will be recorded or distributed. A media release may be required for both the interpreters and the agency.
9. Confidentiality
LAS maintains strict confidentiality across every assignment. Interpreters working through LAS abide by the NAD-RID Code of Professional Conduct, where confidentiality is a central tenet, and protect all host, patient, and consumer information with discretion. For medical, legal, and other sensitive settings, we treat every detail with the highest level of care. If your organization requires specific safeguards or agreements for protected health information, contact us and we will work with you on what your setting needs.
10. Changes to these terms
By confirming services with LAS, you acknowledge and agree to these Terms of Use. LAS may update or amend them at any time, and the current version, available on this page, governs.
11. Contact
Lagundo ASL Services, based in Las Vegas, Nevada, serving nationwide. Email info@lagundoaslservices.com or call (702) 469-4204, Monday through Friday, 9 AM to 5 PM Pacific. After-hours and weekend requests are welcome and confirmed as availability allows.
This page is provided as general information and is not legal advice. Your specific engagement is governed by the written proposal and service agreement you sign with LAS. See also our Privacy Policy.